PM Surya Ghar
Central financial assistance for eligible residential, grid-connected rooftop-solar installations through the National Portal.
Visit external government website ↗Electricity help, without the portal maze
Understand your bill.
Fix what looks wrong.
We compare a fictional JVVNL bill, explain what should be verified, and prepare the right complaint—without asking you to know the department.
✓ Sample data only✓ Official sources shown✓ You control the complaint
Issue
Bill check
Evidence
Complaint
Next step
Step 1 of 5
What seems wrong with the bill?
Choose the closest situation. For this demo, each option uses safe sample data.
Step 2 of 5
We found something worth verifying
This is an explanation of a fictional bill—not a finding against JVVNL.
Current sample bill₹6,430
Typical sample bill₹1,900
Export register change182 units
Export credit shown0 units
Solar export credit may be missing
The sample meter records exported energy, but the bill shows no corresponding export credit. Ask JVVNL to verify the reading and billing record.
Public reference only · No data is sent to RERC or JVVNL. Source: RERC distributed renewable-energy regulations and current amendments. View source on RERC website ↗
Step 3 of 5
What can support the complaint?
Select the fictional documents you want included. Your choices will appear in the complaint draft.
Step 4 of 5
Review your complaint
Recommended first routeJVVNL billing officer · Jaipur City
Simulation only: Creating this case generates a fictional reference. Nothing is sent to JVVNL or another authority.
✓
Simulated case created
Your complaint packet is ready
This reference exists only inside the prototype.
SIM-JVVNL-2048
Complaint preparedCompleted in this prototype
Routed to JVVNL billing officerSimulated — no information was sent
Billing reviewOfficial standard: 3 or 7 working days, depending on information required
Escalation if unresolvedInternal grievance cell → CGRF → Electricity Ombudsman
Public reference only · This is not a live government connection. Check current grievance rules before acting. View source on RERC website ↗
Schemes and support
Relevant help, with public references
These external links are references only. Bijli Saathi does not connect to, submit data to, or act on any government website. Scheme rules change and should be rechecked before applying.
Rajasthan electricity grievance route
Understand the route from a billing complaint to the internal grievance cell, CGRF and Electricity Ombudsman.
View public RERC reference ↗National Consumer Helpline
A supplemental consumer-support channel. It does not replace Rajasthan's electricity grievance ladder.
Visit external government website ↗